Galaxy s7 black screen solid blue light

For some reason, my new Galaxy S7 turned off, roughly it appears, and won’t flip back on. However, there’s this blue lightweight that keeps blinking as if it’s telling ME that there square measure some uninformed notifications or messages. once I hit the ability key, nothing happens, it simply won’t respond or activate. facilitate ME as a result of the phone is barely a month recent and it’s a trouble transportation to the shop to own it mounted. Besides, I even have sensitive work-related information in my phone that I haven’t protected nonetheless. I don’t wish to lose them nor let someone see them. Your assistance will greatly be appreciated. Thank you!

Troubleshooting: the actual fact that you simply will see a blue lightweight blinking is clear that the phone’s hardware is ok and additional typically than not, black screen problems among lights or sounds square measure typically the results of a system crash. i believe that’s what’s happening to your phone.

Before I offer the answer, let ME justify in short why i believe it’s simply a system crash. once it happens, everything in your phone stops responding and therefore the show turns black. the ability key won’t bring the phone back to life. Charging won’t do any smart either. There square measure cases whereby you'll be able to really create a decision to your signal and you'll be able to hear it ringing on the opposite phone however your device still won’t respond.

The solution is to perform the forced resuscitate procedure, that is that the equivalent of battery pull for devices that have removable batteries. All you've got to try to to is press the amount Down button and therefore the Power key for ten seconds. Provided there’s enough battery left to power up its elements, the phone ought to begin, otherwise, plug the charger in and leave the phone charging for ten minutes then strive once more.

The forced resuscitate procedure can fix the matter, however, we tend to don’t grasp what caused the system to crash. So, closely observe your phone and if identical drawback happens once more, I counsel you backup your information and do the master reset to bring the phone back to its default settings. Here’s how…

• Backup your information.
• Remove your Google account.
• Disengage screen lock.
• Turn off your Samsung Galaxy S7.
• Press then hold the house and Volume UP keys, then press and hold the ability key. NOTE: It doesn’t matter however long you press and hold the house and Volume Up keys, it won’t have an effect on the phone however by the time you press and hold the ability key, that’s once the phone starts to retort.
• When the Samsung Galaxy S7 shows on the screen, unharness the ability key however continue holding the house and Volume Up keys.
• When the humanoid brand shows, you will unharness each keys and leave the phone be for concerning thirty to sixty seconds. NOTE: The “Installing system update” message might show on the screen for many seconds before displaying the humanoid system recovery menu. this can be simply the primary part of the whole method.
• Using the amount Down key, navigate through the choices and highlight ‘wipe information / mill reset.’
• Once highlighted, you will press the ability key to pick out it.
• Now highlight the choice ‘Yes — delete all user data’ exploitation the amount Down key and press the ability button to pick out it.
• Wait till your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the ability key. The phone can currently resuscitate longer than usual.